Frequently Asked Questions
Collapsible content
How do I upload my photos?
- After clicking Create Your Magnet Set, you’ll be prompted to upload nine photos directly to the shop from your phone’s camera roll or your computer.
- The process is simple and takes just a few moments.
What types of photos work best?
You don’t need a professional camera to get beautiful results. High-quality photos from any modern smartphone work perfectly. For the best results, choose images that are:
- Clear and well-lit.
- Naturally centered, as the 2.25" round format will crop the edges of your image slightly.
- High-resolution (standard smartphone photos are excellent).
What size are the magnets?
- Each magnet is 2.25 inches round.
- They are individually handcrafted in my Texas studio using professional, heavy-duty industrial equipment made in the USA.
What materials do you use?
- I am committed to quality.
- I print your photos on specialty glossy paper from Red River Paper using an Epson ET-8550 with custom ICC profiles for professional color accuracy.
- Each magnet is finished with a durable Mylar cover to protect your memories from fingerprints and everyday wear.
Can I mix different photos in one set?
- Yes! Each set includes nine magnets.
- You can upload nine unique photos, or repeat your favorite shots if you prefer.
How long does it take to receive my order?
Processing Time:
- 2–4 business days. I individually print, press, and inspect every magnet by hand.
Shipping Time:
- 3–5 business days within the U.S. via USPS.
How will I receive my tracking information?
- Once your magnets are hand-pressed and ready for travel, you will receive an automatic email notification.
- This email will contain your tracking number and a link to follow your package’s journey.
Do you accept returns?
- Because each magnet set is custom-made with your personal photos, all sales are final.
- However, if your order arrives damaged or with a printing error, please reach out within 7 days so I can make it right.
- I am committed to ensuring your "Moments and Message" arrive exactly as they should be.
Will the magnets stick to all surfaces?
- These magnets have a light, decorative hold and are designed specifically for display and decor.
- They stick beautifully to refrigerators, lockers, and magnetic display boards.
- Please note: they are not designed to hold heavy cardstock and may not stick to certain "non-magnetic" stainless steel appliances.
How should I care for my magnets?
- Wipe gently with a soft, dry, or slightly damp cloth.
- Avoid soaking in water or using harsh chemical cleaners.
- Keep out of prolonged direct sunlight to preserve the vibrant colors of your photos.
Where are the magnets made?
- Every magnet is crafted by hand in my home studio in Texas with a commitment to quality and a servant’s heart.
- Life Magnets is a division of Keepsakes & Kindness Co., LLC.
Still have questions?
I’m here to help!
Email me anytime at hello@getlifemagnets.com.